Quality Cleaning & Home Help
We are a small team of experienced and reliable cleaners providing a range of professional cleaning and home help services to London homes
Home Cleaning
Provided by our small team of experienced and reliable cleaners
● Regular cleaning● One-off deep cleaning● End-of-tenancy● Airbnb cleaning● And more...
Home Help
A flexible service to help busy mothers, older people and others
● Washing & ironing● Tidying up● Admin help● Shopping & errands● And more...
Specialist Cleaning
A range of competitively-priced specialised cleaning services
● Carpet cleaning● Oven cleaning● Window cleaning● Office cleaning● And more...
Handyman
We can provide reliable multi-tasker handyman for all types of work
● Repairs● Plumbing & electical● Painting & decoration● Assembling● And more...
About The Company
Originally from Kenya, I am a business management graduate and have experience of running my own business in Nairobi. I set up HOME SERVICES LONDON to provide quality cleaning and home services in London where I now live. I am passionate about cleaning and only use staff with a similar attitude. I personally ensure our services are provided to a high standard and that client expectations are met.
Everlyne Okal (Founder)
Areas we cover
We mainly work in the following central and south west London areas:
Victoria, Pimlico, Belgravia, Knightsbridge, Chelsea, South Kensington, Earls Court, Fulham, Putney, Barnes, Southfields, Wimbledon, Sheen, Richmond
We can work in other London areas subject to availability.
Information/FAQs
How can I book a service?
● Step 1: You contact us to discuss your requirements. ● Step 2: We assess the work involved either by visiting you or sharing information remotely (e.g. by WhatsApp, email etc)● Step 3: We provide a written quote/proposal for the work with payment and other terms indicated● Step 4: If you accept the quote/proposal then we can arrange a convenient time for the work to start
What are your prices?
All our prices are quoted on a individual basis as there are many factors that need to be taken into consideration such as location, number of hours, frequency, type of work, etc. Normal home cleaning and home help charges are typically £20-£25 per hour.
When do I need to pay?
We normally require an initial payment of at least 50% for work and the balance paid on completion. However, for regular clients we can agree other terms such as payment at the end of the month. Payment terms will be specified prior to any work starting.
What payment methods do you accept?
We accept payment by bank transfer, card (Stripe) or cash.
Do your prices include VAT?
Currently we do not add VAT to our prices.
Can you provide the same regular cleaner each visit?
Yes, for regular cleaning we normally send the same cleaner every session. If the regular cleaner is unable to come we can send another cleaner if the customer is happy with this.
Is there a contract to sign for regular cleaning?
Unless otherwise agreed, we do not require customers to enter into any kind of fixed agreement. Our services can be terminated at any time.
Do you provide cleaning products?
For regular home cleaning we do not normally provide cleaning products or equipment, however, we can do if this is agreed in advance and this will be reflected in our charges. For specialist cleaning cleaning materials are normally included in our prices.
Are you insured?
Home Services London Ltd as £2 million Public Liability insurance cover. A copy of our insurance policy certificate can be provided on request.
Is your work guaranteed?
It would be difficult for us to guarantee any work, however, if a client is not satisfied we will endeavour to rectify any issues provided we are made aware of these immediately.
Contact
Please contact us to discuss your requirements:
Chat online
Use the chat box
Telephone
020 3137 5158 (24/7)
Request form
Complete form and submit